At Cleantouch Bedding, we’re dedicated to ensuring your orders are delivered quickly, safely, and with great care. Our goal is to make your shopping experience smooth and dependable — from the moment you place your order until your package arrives at your door. Please review the details of our shipping policy below.
Order Cut-Off Time
Orders placed by 12:00 PM EST on business days are processed the same day. Orders received after this time are processed on the next business day.
Handling Time
All orders are prepared, packed, and shipped within 1 business day (Monday to Friday) after purchase.
Transit Time
Once shipped, most orders are delivered within 1–2 business days (Monday to Friday), depending on your location.
Total Delivery Time
From order placement to delivery, the overall time frame is typically 2–3 business days.
Shipping Fees
We proudly offer free standard shipping on all orders. At Cleantouch Bedding, we take care of delivery costs so you can enjoy a hassle-free shopping experience.
Shipping Method
We currently offer Free standard shipping across the United States through trusted carriers.
Our Fulfillment Process At Cleantouch Bedding, we manage our inventory with a hybrid approach to ensure you receive your items as quickly as possible. Many items are stocked and shipped directly from our own warehouse in Columbus, GA. For certain specialty items and larger collections, we work closely with authorized third-party vendors who ship directly to your door to reduce handling time and ensure the highest product quality. Regardless of the shipping origin, all products remain under the full quality guarantee of Cleantouch Bedding.
Secure Packaging and Handling
Each product is packaged carefully and handled with attention to detail to ensure it arrives in perfect condition.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use it to check your shipment’s status on our website’s tracking page. Please allow 24–48 hours for tracking updates to appear.
Order Cancellations and Refunds
Orders canceled before shipment qualify for a full refund, as outlined in our Return & Refund Policy. Refunds are processed within 7 business days, depending on your payment method.
Undeliverable Packages
If a package is returned due to an incorrect or incomplete address, our team will reach out to arrange reshipment.
Lost or Stolen Packages
At Cleantouch Bedding, we take full responsibility for your transit security. If a package is marked as delivered by the carrier but you have not received it, please contact our support team immediately at info@cleantouchbedding.com. We will launch an immediate investigation with the carrier and ensure a replacement or full refund is issued to you.
Business & Legal Information
Business Name: Cleantouch Bedding
Address: 3611 Ukraine Dr, Columbus, GA 31906, US
Email: info@cleantouchbedding.com
Phone: +1 (307) 655-6591
Live Chat: Available on the website 24/7/365
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)